Bot satisfaction statistics

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TimeStatusUser Agent
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Get bot satisfaction stats for a given period. The satisfaction are collected thanks to User Feedback step

Response

AttributeTypeDescription
data.typestringalways "bot_global_satisfaction"
data.positiveRatingsCountintthe number of positive ratings
data.negativeRatingsCountintthe numbers of negative ratings
data.ratingsCountinttotal number of ratings received
data.satisfactionStepExecutionsCountintnumber of times satisfaction was asked
data.positiveRatingsPercentfloatpercentage of positive ratings
data.negativeRatingsPercentfloatpercentage of negative ratings
data.satisfactionCompletionPercentfloatpercentage of person that completed the satisfaction
{
    "data": {
        "type": "bot_global_satisfaction",
        "positiveRatingsCount": 11,
        "negativeRatingsCount": 10,
        "ratingsCount": 21,
        "satisfactionStepExecutionsCount": 38,
        "positiveRatingsPercent": 0.5238095238,
        "negativeRatingsPercent": 0.4761904762,
        "satisfactionCompletionPercent": 0.5526315789
    }
}
Path Params
string
required

a bot ID

Query Params
string
required

define the start date of the analysis, format must be %Y-%m-%d

string
required

define the end date of the analysis, format must be %Y-%m-%d.

Responses

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Response
Choose an example:
application/json